Book a mortgage appointment

Whether it's your first mortgage, a remortgage or you're moving home, we can provide help and guidance throughout the process. With access to 1000s of mortgage deals with 100s of named high street brands we're confident we can help you find the best product for you.

Why use Embrace Financial Services?

• 5 stars on Trustpilot
• 5,500 first time buyers helped on the property ladder in 2019
• Over 25,000 mortgages completed last year
• 98% of customers would recommend us to family or friends*

^{*Treating Customers Fairly survey September 2020}

What happens once I submit my details?

1. Our friendly appointment booking team, based in Exeter, will call you back to arrange an initial appointment with one of our expert Financial Advisers at a time that suits you. This can be either over the phone or in person.
2. At the initial appointment we will go through fact finding with you to establish your current financial situation and what you want to achieve. This will last around half an hour.
3. Sometimes we can give you some indicative mortgage quotations at your initial appointment and follow-up with an email. If not, we will email them onto you afterwards to review.
4. We’ll then book a second appointment to give you chance to chat through the quotes and any other questions you may have. If you’re happy you’ll give us your go ahead with the mortgage application, we will let you know what paperwork we’ll need and arrange for a mortgage in principle. We’ll also follow this up with an email.
5. We will then arrange a sign-up appointment to confirm the final details, complete the mortgage application and we will then take our £299 fee* (if applicable).
6. The mortgage application will then we sent to the mortgage lender and if here if any additional information needed we will let you know straight away.
7. Depending on your circumstances (first time buyer, home mover or remortgaging) the offer is received and the process continues.
8. We will keep in contact with you throughout the process to make sure everything is going smoothly.
9. Once the mortgage completes we will have a final call with you to confirm all is well